• ‘We are a family-owned parcel service.’

    We aim to provide to be the most personalized service – a local presence for our customers.
  • ‘Online shopping may be fun. But having your orders delivered is way cooler.’

    We deliver your parcel with love, care, passion and punctuality – leaving a lasting impression with your customer. For us, that’s what parcel service is all about.
  • ‘The driver even had time to exchange a few pleasantries at the door.’

    We make sure that receiving a parcel is a highlight. The positive impression will be associated with your product for a long time.
  • ‘I can hardly wait for my order to get here.’

    We see ourselves as part of your customer experience.
  • ‘We treat your parcels like gifts.’

    Your parcel is part of your customer journey. That’s why we treat it as if it were a gift. For all we know, it might actually be one.
  • ‘I’m Benny. Big, strong and delivering your parcels.’

    In car-free Zermatt, we deliver parcels by horse and carriage. Our horse Benny is something of a local celebrity.
  • ‘Your family-owned parcel service’

    We aim to provide to be the most personalized service – a local presence for our customers.
  • ‘Online shopping may be fun. But having your orders delivered is way cooler.’

    We deliver your parcel with love, care, passion and punctuality – leaving a lasting impression with your customer. For us, that’s what parcel service is all about.
  • ‘The driver even had time to exchange a few pleasantries at the door.’

    We make sure that receiving a parcel is a highlight. The positive impression will be associated with your product for a long time.
  • ‘I can hardly wait for my order to get here.’

    We see ourselves as part of your customer experience.
  • ‘We treat your parcels like gifts.’

    Your parcel is part of your customer journey. That’s why we treat it as if it were a gift. For all we know, it might actually be one.
  • ‘I’m Benny. Big, strong and delivering your parcels.’

    In car-free Zermatt, we deliver parcels by horse and carriage. Our horse Benny is something of a local celebrity.

Welcome to ‘Planzer Parcel’, your family-owned parcel service.


Just click and order – that’s how easy it is to shop these days. And what’s even more fun is receiving your order. That’s where ‘Planzer Parcel’ comes in. At the new parcel service, operated by the Swiss, family-owned company of the same name, our focus is on parcels and on tailoring our services to your wishes, as our customer, and those of your addressees.

We make receiving a parcel a highly personal experience. We send out well-trained drivers and use sustainable rail transport and state-of-the-art logistics algorithms. The latter were developed in partnership with the Fraunhofer Institute.

Customer Service Centre

Contact our experts for personal information or assistance.

Stories

Read our stories about ‘Planzer Parcel’.

Everything in sight

A 360° view of the inside of one of our parcel vehicles.

Benny, our local mailman in Zermatt

Get to know Benny the horse and his stories.

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