Whether you are sending a parcel or waiting to receive one: we look forward to getting to know you and are happy to help you with any queries you may have. We have put together a list of answers in our FAQ section. If you can’t find the information you are looking for here, feel free to email or call us – we’ll be happy to help.
You can also get in touch using our contact form.
Customer Service Centre
Monday to Friday
08.00 am to 06.00 pm
If applicable, please have your tracking number ready. Thank you.
German | 044 438 50 40 |
French | 021 821 02 02 |
Italian | 091 611 54 84 |
English | 044 438 50 40 |
service@planzer-paket.ch If it is about your shipment, please include the shipment number in your email. Thank you. |