Receiving parcels
You’re expecting a delivery from us and you’d like to know exactly where it is. Or you’d like to use the QR code or parcel ID to manage your delivery:
- Arrange redelivery
- Choose delivery date
- Change delivery address
- Specify a place to deposit your parcel
Track delivery
Tell us the tracking number and we’ll let you know where your delivery is.
Managing a delivery
Did we leave you a card?
You weren’t there to sign and we left a card in your letterbox.
Please let us know your redelivery preferences.
Scan the QR code on your card or enter the parcel ID in the box below. This will take you directly to the delivery options.
You can arrange redelivery, choose a delivery date, change the delivery address or specify a place to leave your parcel.
Enter parcel ID
